HandleTec Solutions

Legal information

Privacy Policy

How HandleTec Solutions handles information shared through this website and its enquiry channels.

Last updated: 21 May 2026

HandleTec Solutions respects your privacy and handles personal information with care.

This Privacy Policy explains what information may be collected through this website, how it may be used, and how you can contact us about it.

Who this policy applies to

This policy applies to visitors who browse the HandleTec Solutions website, contact us through the website, email us, call us, or otherwise send us enquiry information.

What information may be collected

We may collect information such as:

  • Your name
  • Company name
  • Email address
  • Phone number
  • The service you are enquiring about
  • Details you include in your message or attached documents
  • Basic technical or usage information generated through website hosting, security, or form handling systems, such as IP address, browser details, device type, page requests, and timestamps

Please do not send passwords, private keys, full payment card details, or other highly sensitive credentials through the website contact form.

How information is used

HandleTec Solutions may use the information collected to:

  • Respond to your enquiry
  • Contact you about requested services
  • Review system, project, support, or security-related requirements
  • Prepare proposals, discovery, checks, or service recommendations
  • Maintain records of enquiries and business communications
  • Protect the website, contact form, and related systems from misuse, spam, abuse, or security issues
  • Meet legal, regulatory, or business record-keeping requirements where applicable

When information may be shared

We do not sell personal information.

Information may be shared only where reasonably necessary, including with:

  • Hosting, website, email, security, or form-processing providers supporting normal business operations
  • Professional advisers where needed for legal, accounting, compliance, or business administration purposes
  • Authorities or third parties where disclosure is required by law, regulation, court order, or to protect legitimate business or security interests

Where practical, access is limited to what is reasonably needed for the relevant purpose.

Cookies and technical data

This website may use standard technical functions needed for security, hosting, page delivery, and basic site operation.

If third-party services, embedded content, or analytics tools are added in future, those services may collect technical data under their own terms and privacy practices.

Data retention

Personal information is kept only for as long as reasonably needed for enquiry handling, business follow-up, record-keeping, security review, or legal and administrative purposes.

Retention periods may vary depending on the nature of the enquiry, support history, and any ongoing business relationship.

Security

HandleTec Solutions takes reasonable steps to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.

No website, email channel, or online transmission method is guaranteed to be completely secure, so please avoid sending highly sensitive credentials or confidential secrets through general contact channels unless a safer method has been agreed first.

Your choices

You may contact us to:

  • Ask what enquiry information we hold about you
  • Request correction of inaccurate information
  • Ask that we stop using your information for unnecessary follow-up
  • Request deletion where retention is no longer reasonably required, subject to legal, security, contractual, or record-keeping needs

This website may contain links to third-party websites or services. HandleTec Solutions is not responsible for the privacy practices, content, or security of third-party sites.

Malaysia context

HandleTec Solutions is based in Malaysia. Where applicable, personal data is handled in line with relevant Malaysian legal and business requirements, including the Personal Data Protection Act 2010 (PDPA), as reasonably applicable to the services and communications involved.

Policy updates

This Privacy Policy may be updated from time to time to reflect service, legal, operational, or website changes. The latest version published on this page will apply.

Contact

For privacy-related questions, contact: