HandleTec Solutions
Technology Resilience

Understand what recovery depends on before an incident.

A recovery review clarifies backup coverage, restore dependencies, protected access, and business priorities. Recoverability is confirmed only through an agreed restore test.

Recognise the risk

Warning signs recovery is still assumed

  • Backup jobs report success, but no recent restore has been checked.
  • Nobody can state which systems must return first or within what time.
  • Backup credentials, documentation, or supplier responsibilities are unclear.
  • New systems and data sources were added without confirming coverage.
  • Backups remain too close to the live environment or share the same access risk.
  • Recovery depends on one person being available during an incident.

What the service includes

How HandleTec helps

The exact scope follows discovery. Depending on the operational problem, the engagement can include:

  1. 01

    Inventory one defined system or data source and its dependencies.

  2. 02

    Review backup scope, schedule, retention, separation, and access.

  3. 03

    Trace the restore path, required credentials, and responsible parties.

  4. 04

    Clarify business recovery priority and realistic downtime expectations.

  5. 05

    Plan or conduct an agreed restore check in a controlled scope.

  6. 06

    Record gaps, remediation priorities, and future testing needs.

What you receive

Practical outcomes

The engagement leaves the team with clear findings, decisions, and operating information for the agreed scope.

Backup coverage summary

What is protected, excluded, dependent on suppliers, or still unknown.

Restore path

The steps, access, dependencies, and responsibilities required to recover.

Risk priorities

Gaps ordered by business impact and practical urgency.

Recovery findings

Written findings or a restore-test plan, depending on the agreed scope.

Starting engagement · From RM800

Recovery Review

A remote review of one clearly defined system or data source, designed to surface immediate recovery gaps and an appropriate next action.

Included

  • One defined system or data source
  • Backup and restore-path review
  • Short written risk summary
  • Prioritised next steps

This starting engagement excludes emergency response, onsite work, configuration changes, and a live restore. Backup setup and restore testing starts from RM3,500 after scope is confirmed.

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